Services at our hotel in South Tyrol

Concierge Service at the reception desk

My name is Boris Holzknecht and I am a member of the international professional association of hotel concierges,
"Les Clefs d' Or". Our hallmark feature are the crossed golden keys.

A professional reception service is very important to me and my colleagues at our hotel reception. The tasks of a modern concierge are a cordial and equally discreet care of the guests.
We also take care of different wishes that the guests have during their stay.
I will be happy to help you with your reservation. Feel free to contact me.

I look forward to caring for you during your stay.

Yours,
Boris Holzknecht

These include:

Various reservations
Restaurant
Concert and theatre tickets
Taxi
Hair dresser appointments
Day trips (Dolomites excursion, Verona, Venice, etc.)
Sport and leisure activities (rafting, canyoning, horseback riding, golf, tennis)

Organizational aspects such as

Ordering flowers
Carriage rides
Picnic basket
Car rentals
Personal daily newspapers

Recommendations for you

Daily plans
Hiking and biking tours
Shopping tours through Merano or Bozen
Excursions & museums

Hotel

Flowering and fragrant park with many quiet places to enjoy
Picturesque inner courtyard for your relaxation
Hotel library with books and periodicals
Fantastic roof terrace with a panoramic view
Weekly classic car aperitif for getting to know the Gufler family
More than 40 "good spirits" who take care of your wellbeing
Tesla charging station
Dogs (well behaved - only in rooms with tile flooring) are allowed only after previous arrangement and on request: € 30/day without food

Weekly exercise programme

Two hiking tours and one cycling tours per week, guided Nordic walking tour
Varying units from: For example Aqua fitness, yoga, Pilates, abdomen, legs and buttocks sessions, meditation, Qi Gong, kick fit, meridian stretching, back therapy training, Feldenkrais Method, autogenic training, progressive muscle relaxation, singing bowl sessions, EFT (Emotional Freedom Technique), affectionate dialogue
Introduction and support by certified fitness trainers
Gym (cardio equipment from Technogym)

Wellness

Mediterranean garden pool with saltwater and jacuzzi loungers
Mediterranean garden area with sun loungers and sunshades
Indoor saltwater pool
Whirlpool on the sun terrace with sun loungers
Heavenly fireplace quiet room with water beds
Fruit juice and tea corner in the beauty and indoor pool area
Magazines (in the wellness area)

Saunas

Themed sauna infusions (3 times a week)
Finnish sauna
Steam bath
Family sauna
Dipping pools
Sauna quiet room with "Siesta Natur" wellness loungers

Rooms

Wellness basket bathrobe and flip-flops for the SPA and pool area
Linen change every 4 days, on request also daily
Daily towel change
Anti-allergenic bedding on request
Wi-Fi

Wining & Dining

Abundant and diverse breakfast buffet with a vitalitycorner, organic eggs from the Dorner farm, Tyrolean and Italian specialties
Breakfast buffet with sparkling wine and smoked salmon on Sundays
Your choice of fruit to get you fill of vitamins throughout the day
Cake buffet with homemade cakes in the afternoon from 1:00 to 5:00 pm
Basket of apples and homemade cookies to snack on inbetween meals
Slted biscuits to nibble on
Gourmet menu under the direction of chef Norbert Hanifle
Gala dinner
Dessert and cheese buffet with regional & national delicacies on Saturdays
Allergies and incompatibilities are gladly considered (please let us know in advance)
Vegan menu, vegetarian menu, gluten- and lactose-free dishes
Professional wine consulting in the evening by our 3 sommeliers

Pleasure

Weekly wine cellar tour of our hotel's wine cellar – with a wine shop
Weekly vineyard tour with the Gufler family Senior at the Dornerhof Winery
Competent advice for whiskey selections from the largets whiskey menu in South Tyrol with over 300 different varieties
Exclusive cigar selection
Weekly classic car aperitif for getting to know the Gufler family