Services at our hotel in South Tyrol
Concierge Service at the reception desk
My name is Boris Holzknecht and I am a member of the international professional association of hotel concierges,
"Les Clefs d' Or". Our hallmark feature are the crossed golden keys.
A professional reception service is very important to me and my colleagues at our hotel reception. The tasks of a modern concierge are a cordial and equally discreet care of the guests.
We also take care of different wishes that the guests have during their stay.
I will be happy to help you with your reservation. Feel free to contact me.
I look forward to caring for you during your stay.
Yours,
Boris Holzknecht
- Various reservations
- Restaurant
- Concert and theatre tickets
- Taxi
- Hair dresser appointments
- Day trips (Dolomites excursion, Verona, Venice, etc.)
- Sport and leisure activities (rafting, canyoning, horseback riding, golf, tennis)
Organizational aspects such as
- Ordering flowers
- Carriage rides
- Picnic basket
- Car rentals
- Personal daily newspapers
- Daily plans
- Hiking and biking tours
- Shopping tours through Merano or Bozen
- Excursions & museums
Hotel
- Flowering and fragrant park with many quiet places to enjoy
- Picturesque inner courtyard for your relaxation
- Hotel library with books and periodicals
- Fantastic roof terrace with a panoramic view
- Weekly classic car aperitif for getting to know the Gufler family
- More than 40 "good spirits" who take care of your wellbeing
- Tesla charging station
- Dogs (well behaved - only in rooms with tile flooring) are allowed only after previous arrangement and on request: € 30/day without food
Weekly exercise programme
- Two hiking tours and one cycling tours per week, guided Nordic walking tour
- Varying units from: For example Aqua fitness, yoga, Pilates, abdomen, legs and buttocks sessions, meditation, Qi Gong, kick fit, meridian stretching, back therapy training, Feldenkrais Method, autogenic training, progressive muscle relaxation, singing bowl sessions, EFT (Emotional Freedom Technique), affectionate dialogue
- Introduction and support by certified fitness trainers
- Gym (cardio equipment from Technogym)
Wellness
- Mediterranean garden pool with saltwater and jacuzzi loungers
- Mediterranean garden area with sun loungers and sunshades
- Indoor saltwater pool
- Whirlpool on the sun terrace with sun loungers
- Heavenly fireplace quiet room with water beds
- Fruit juice and tea corner in the beauty and indoor pool area
- Magazines (in the wellness area)
Saunas
- Themed sauna infusions (3 times a week)
- Finnish sauna
- Steam bath
- Family sauna
- Dipping pools
- Sauna quiet room with "Siesta Natur" wellness loungers
Rooms
- Wellness basket bathrobe and flip-flops for the SPA and pool area
- Linen change every 4 days, on request also daily
- Daily towel change
- Anti-allergenic bedding on request
- Wi-Fi
Wining & Dining
- Abundant and diverse breakfast buffet with a vitalitycorner, organic eggs from the Dorner farm, Tyrolean and Italian specialties
- Breakfast buffet with sparkling wine and smoked salmon on Sundays
- Your choice of fruit to get you fill of vitamins throughout the day
- Cake buffet with homemade cakes in the afternoon from 1:00 to 5:00 pm
- Basket of apples and homemade cookies to snack on inbetween meals
- Slted biscuits to nibble on
- Gourmet menu under the direction of chef Norbert Hanifle
- Gala dinner
- Dessert and cheese buffet with regional & national delicacies on Saturdays
- Allergies and incompatibilities are gladly considered (please let us know in advance)
- Vegan menu, vegetarian menu, gluten- and lactose-free dishes
- Professional wine consulting in the evening by our 3 sommeliers
Pleasure
- Weekly wine cellar tour of our hotel's wine cellar – with a wine shop
- Weekly vineyard tour with the Gufler family Senior at the Dornerhof Winery
- Competent advice for whiskey selections from the largets whiskey menu in South Tyrol with over 300 different varieties
- Exclusive cigar selection
- Weekly classic car aperitif for getting to know the Gufler family
Music
- Music evenings with dancing and live music (up to 2 times a week)
Golf
- 20% green fee reductions (at the South Tyrolean golf club of your choice) for stays of 5 days or more
For your little ones
- Changing pad (room)
- Kettle (room)
- Highchair (Restaurant)
- Stroller hire
- Baby monitor hire
- Board and card games, table tennis